• What is the General Data Protection Regulation (GDPR)?

• The General Data Protection Regulation is designed to unify data privacy requirements across the Nation. If you market to, or process information of data subjects – including end users, customers, and employees – your company must conform to the General Data Protection Regulation policies to continue conducting business.
• Norton Medical websites are compliant with PECR/ePrivacy regulations.
• Your company information is securely stored at Norton Medical Industries main office.
• We acknowledge that consent is the most appropriate lawful basis for processing your business information.
• Norton Medical Industries has made the request for consent to maintain your company information prominent and separate from our terms and conditions.
• Norton Medical Industries asks people to positively opt-in.
• Norton Medical Industries does not use pre-ticked boxes or any other type of default consent.
• Norton Medical Industries uses clear, concise, plain language that is easy to understand.
• Norton Medical Industries specifies what we need the data for and how we will use it.
• Norton Medical Industries provides individual, granular, options to consent for different purposes and processing options.
• Norton Medical Industries will name ourselves and any third party companies, such as laboratories and collection sites, wo will be relying on the consent.
• Norton Medical Industries will notify individuals they can withdraw with consent.
• Norton Medical Industries ensures individuals can refuse to consent without detriment.
• Norton Medical Industries avoids making consent a precondition of a service.

• What Personal Information About You and Your Employees Do We Process?

• Personal and contact details such as title, full name, contact, and contact history.
• Date of Birth, Gender, and/or Race/
• Contact records ie. telephone records, emails, applications, etc.
• Products and services you hold with us, those you’ve expressed interest in, and payment methods.
• The use of our products and services, any call outs and claims, and the status of those claims.
• Information about your use of products or services held with our business partners, such as insurance policies, mortgage, savings or other financial services and products.
• Third party collected information.
• Prevention agencies including public (CCJs, defaults, etc) and shared credit history, financial situation, and financially history.
• Fraud debt and theft information.
• Criminal record information.
• Employment history.
• Insight about you and our customers gained from profile analysis of customers.
• Information about any guarantor which you provide in any application, where relevant.
• Third party transactions, where any person other than the account holder uses the service, information about that person, and the transaction.

• How Do We Collect Personal Information?

• Directly from you, and any information from family members, associates, or beneficiaries of products and services that have been authorized.
• Automatic generation when you use our products and services.

• What Do We Use Your Personal Data For?

• Managing the product or service you have with us.
• Managing any aspect of the product or service
• Test the performance of our products, services, and internal processes.
• Improve the operation of our business and our business partners.
• Follow best practice measurements as the rules by government and regulatory bodies change.
• Management and auditing of our business operating including accounting.
• Administer our good governance requirements, requirements of other members of our AA Group such as internal reporting and compliance obligations or administration required for Annual General Meeting (AGM) processes.
• Market research, analysis, and developing statistics.
• Direct marketing communications and related profiling to help offer you relevant products and service.
• Provide personalized content and services, such as customizing and tailoring our products, customer experience, service, and content.
• Develop new products and services and improve current products through client reviews and feedback.
• Comply with legal and regulatory obligations, requirements, and guidelines.
• Provide insight and analysis to help improve products and services of our operating procedures.

• What are the Legal Grounds for Processing Your Personal Information?

• Assessing applications for products or services you hold with us, including product offers, price, payment methods, etc.
• Manage products and services you hold with us, or would like to hold with us.
• Updating records for quick and effective communication.
• When applying for management service products.
• Automated decision making processes.
• Following guidelines and regulations for best practice set forth by government and regulatory bodies.
• Management purposes of our business operations, including accounting.
• Pre-application credit checks.
• Overseeing records of communication between you and our staff.
• Internal reporting and compliance obligations or administration required for AGM processes.
• Market research, analysis, and developing statistics.
• Direct marketing communications and related profiling to help offer relevant and reliant products and services.
• Provide insight and a brief analysis of our customers to business partners, providing products or services, improving products/services, and assessing and improving business operations.
• Complying with any legal and/or regulatory obligations.

• When Do We Share Your Personal Information with Other Organizations?

• Client laboratories, collection sites, and service providers.
• Market research organizations to help us develop and improve our products and services.

• How and When Can You Withdraw Your Consent?

• You can withdraw your consent at any time by contacting our office staff. We rely on and appreciate your consent to process personal data.

• Is Your Personal Information Transferred Outside of the United States?

• No.

• Do We Share Your Information with Credit Reference Agencies?

• No. We use this information to:
•  Verify the accuracy of the data you have provided us.
• Prevent criminal activity, fraud, money laundering, etc.
• Manage your accounts.
• Assess payment methods available to you.

• What Should You Do if Your Personal Information Changes?

• Please, contact us so we can update our records in our system to avoid communication errors.

• How Long Do We Retain Personal Information?

• Unless otherwise states, we hold personal information for the duration of our business relationship, for as long as we provide goods/services to you, and retention periods in line with legal and regulatory requirements. 

• What Are Your Rights Under Data Protection Laws?

• The right to be informed about the processing of your personal information.
• The right to have your personal information corrected if it’s inaccurate.
• The right to object to processing of your personal information.
• The right to restrict processing of your personal information.
• The right to have your personal information erased (the right to be forgotten).
• The right to request access to your personal information and to obtain information about how we process it.
• The right to move, copy, or transfer your personal information.
• Rights in relation to automated decision making that may affect you.
• Not all rights apply in all circumstances.

• Your Right to Object

• You have the right to object to certain purposes for processing information, in particular to data processed for direct marketing purposes.

• Marketing Preferences and What They Mean

• You can opt out of any marketing by following the unsubscribe links.
• If you receive a marketing call from us, you can ask the customer service agent to opt you out.
• You can write to us at our physical address or email us through our Contact Us page.

Additional

• We are compatible with Microsoft 365 documents.

• Contact Us

• If you have any questions about this privacy notice, or wish to exercise your rights, you can write to us directly at :

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Norton Medical Industries
6265 Sepulveda Blvd. #13
Van Nuys, CA 91411

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